Disney Express Luggage Service
Drop off your bags, check into your hotel and collect your tickets — all before you leave the resort's high speed rail station!
Disney Express Luggage Service and Advance Check-In is a popular service offered to help you enjoy as much time in the parks as possible. Rather than heading over to your hotel when your Eurostar or TGV pulls into the station, you can check-in in advance, having your bags delivered to your hotel, and head straight to the parks instead. Then, upon your departure, simply leave your bags at your hotel concierge in the morning, enjoy a final day of fun, and they'll be ready to pick up from the station before your train leaves later that day.
The service can be enjoyed two ways. If you book the direct Eurostar train to Disneyland Paris through Disney or your travel agent, it's offered as standard. Alternatively, if you book a Eurostar or TGV journey yourself and choose to stay at one of the qualifying hotels, it can be added for a small charge.
At the heart of the service is the Disney Express desk itself, situated on the first floor near the back of Marne-la-Vallée/Chessy TGV station and easy to spot from the main concourse.
As part of a Direct Eurostar package
Booking your Eurostar travel direct to the magic through Disney or a travel agent partner gives you best possible Disney Express experience.
You will receive your hotel check-in documents either at your departure station or whilst on-board the train, and simply need to drop your bags off at the Disney Express desk when you arrive. Then, you're free to explore the parks right away — they're literally only metres from the train station.
Departure & Check-In
- Check-in now takes place on board the train, saving even more time! A Disney Cast Member will find you at your seat and introduce you to the resort as you're speeding along at 300 km/h. You'll be handed all your check-in documents, including park tickets and any extras such as meal vouchers, and be given luggage labels so you're ready to drop off your bags.
Arrival & Bag Drop-Off
- Once your arrive at Marne-la-Vallée/Chessy, the high speed station right at the heart of the resort, head up the escalators and then upstairs again to the first floor mezzanine of the station, where the bright blue banners of the Disney Express desk won't be hard to spot. Here, simply drop off your ready-labelled bags and they'll be taken straight to your hotel. The adventure has begun, enjoy your stay!
Departure
- On the day of departure, leave your luggage at your hotel Concierge desk before 11am in the morning and they'll be taken to the train station for you, leaving you free to enjoy as much of your final day as possible. Simply pick them up from the Disney Express desk on the first floor of the station at least 40 minutes before your train is due to leave.
As an optional extra
Booking Eurostar or TGV train travel yourself can sometimes work out cheaper than by booking as part of a package. And, for a small extra charge, the Disney Express Luggage Service and Advance Check-In can still be used to maximise your time in the parks.
Being able to add Disney Express is also particularly useful if you are travelling by Eurostar via Lille, since though this allows for greater flexibility in trains, it does not allow for the on-board check-in by Disney Cast Members.
Booking and extra charges
Simply ask to add Disney Express when you book your hotel via Disney or your travel agent. If you've already booked your hotel (check the list below for those available), it may be possible to add the service at a later date — just call your local Disneyland Paris booking hotline for more information.
- £16 / €16 per adult return
- Free for children travelling with a paying adult.
How it works
- There is no check-in at your departure station or on-board the train.
- Upon arrival at Disneyland Paris, head to the Disney Express desk on the first floor of the station. You check into your hotel and receive all your documents and park tickets here, dropping off your bags at the same time to be picked up from your hotel later.
- When you depart, follow the same process as the packaged service, leaving your bags at your hotel Concierge desk before 11am and picking them up at the Disney Express desk in the station at least 40 minutes before departure.
Hotel availability
Disney Express is available for guests staying at the following hotels:
- Disney Hotels: Disneyland Hotel, Disney's Hotel New York, Disney's Newport Bay Club, Disney's Sequoia Lodge, Disney's Hotel Cheyenne, Disney's Hotel Santa Fe
- Selected Hotels: Vienna International Dream Castle Hotel, Vienna International Magic Circus Hotel, Thomas Cook's Explorers Hotel, Kyriad Hotel
- Associated Hotels: Radisson Blu Hotel, Adagio City Aparthotel Val d'Europe, Hotel L'Elysée Val d'Europe
Note: Disney Express Luggage Service should not be confused with Disney's Magical Express, an airport transfer bus service which operates only at Walt Disney World Resort in Florida.
Contents
Disney Express desk
- Open from 8am to 9.30pm, 7 days a week.
- Situated on the right-hand side at the back of the first floor mezzanine in the resort's high speed rail station, Marne-la-Vallée/Chessy.
- Allow at least 45 minutes when collecting your luggage for departure by Eurostar.
Alternatives to Disney Express
Disney Express might not suit everyone, especially if you're arriving or departing at inconvenient times or staying at a different hotel to those served by the service. Here are a few tips for alternative ways to take care of your luggage:
- If you simply need somewhere to leave your bags on the day you arrive or depart, there are Consigne (Guest Storage) desks on the right-hand side of the entrance to each Disney Park, though this does require opening your bag or suitcase at the security checkpoint.
- There are also lockers situated on the left-hand side of the first floor in the Marne-la-Vallée/Chessy train station.
- All Disney Hotels and most of the Selected and Associated hotels also offer storage facilities, although this require travelling to and from your hotel - the time which Disney Express can save you!